Información en cumplimiento de la normativa de protección de datos personales
In Spain and the European Union, data protection regulations are in place to safeguard your personal data. At SMARTHEN, S.L., we are committed to complying with these regulations. It is important to us that you clearly understand how we handle the personal data we collect from you. We aim to be transparent and provide you with control over your data through clear language and options.
¿Quiénes somos?
- Nuestra denominación: SMARTHEN, S.L.
- Nuestro CIF / NIF: B44659852
- Nuestra actividad principal: Manufacture of devices for scientific professional use.
- Nuestra dirección: C/ Viera y Clavijo, 30, Planta 2ª, CP 35002, LAS PALMAS DE GRAN CANARIA (Las Palmas)
- Nuestro teléfono de contacto: +34 928.22.37.17
- Nuestra dirección de correo electrónico de contacto: info@smarthen.com
- Nuestra página web: smarthen.com
Contacting Our Data Protection Officer (DPO)
We have appointed a Data Protection Officer to address any concerns, questions, or suggestions regarding the use of your personal data.
Contact email address: dpo@smarthen.com
¿Para qué vamos a usar sus datos?
Generally, we use your personal data to manage and respond to your requests. If we intend to use your data for a different purpose, we will seek your explicit consent beforehand.
¿Por qué necesitamos usar sus datos?
Your personal data is necessary for us to process your requests effectively. We will provide clear options, such as checkboxes, to allow you to decide how your data is used.
¿Quién va a conocer la información que le pedimos?
Typically, only authorized personnel within our organization will access your personal data. However, we may share your data with:
- Public Administrations: When required by law or to process your requests.
- Other Entities: If legally obligated, such as providing information to the Tax Agency under tax laws.smarthen.com
In cases not covered above, we will obtain your explicit consent before sharing your data.
International Data Transfers
Our policy is not to transfer your personal data to countries outside the European Union unless necessary. If such a transfer is required, we will:
- Seek your explicit consent.
- Implement effective security measures to protect your data.
¿Durante cuánto tiempo vamos a conservar sus datos?
We will retain your data for the duration of our relationship and as long as required by applicable laws. After the legal retention periods, we will securely and environmentally responsibly delete your data.
¿Cuáles son sus derechos de protección de datos?
You have the right to:
- Access the personal data we hold about you.
- Rectify inaccurate or incomplete data.
- Request the deletion of your data when legally permissible.
- Request the transfer of your data to another entity (data portability).
- Request the limitation of data processing under certain circumstances.
To exercise these rights, please send a written request to our address, accompanied by a copy of your ID for identification purposes. We have specific forms available at our offices to assist you in exercising these rights.
For more information on your data protection rights, visit the Spanish Data Protection Agency’s website: www.aepd.es
Withdrawal of Consent
You can withdraw your consent at any time. For example, if you previously agreed to receive our newsletter but no longer wish to, you can inform us through the opposition form available at our offices.
Filing a Complaint
If you believe your rights have been violated, you can file a complaint with the Spanish Data Protection Agency
- Website: www.aepd.es
- Dirección: Agencia Española de Protección de Datos
C/ Jorge Juan, 6
28001 Madrid, Spain - Teléfono: +34 901 100 099 / +34 91 266 35 17
Filing a complaint is free and does not require legal representation.
Profiling
Our policy is not to create profiles of our users. If profiling becomes necessary for service provision, we will inform you in advance and seek your consent, ensuring effective security measures are in place to protect your data.
Use of Data for Other Purposes
We will not use your data for purposes other than those described without obtaining your explicit consent. If we need to use your data for different activities, we will provide clear options for you to decide.
This translation aims to accurately reflect the original Spanish Privacy Policy of SmartHEN, ensuring clarity and compliance with relevant data protection laws.
If you would like this policy formatted into a downloadable document (e.g., PDF or Word), please let me know, and I will provide it accordingly.